Terms of Use

Last Updated: January 3, 2026

Welcome to KVM Exports (“we”, “us”, “our”), an online store selling Herbs, Masalas, Snacks, Dry Fruits, and Natural Acids like Honey. By accessing or using our website (the “Site”), you agree to these Terms of Use (“Terms”), our Privacy Policy, and all applicable laws. If you do not agree, do not use the Site. These Terms comply with the Consumer Protection (E-Commerce) Rules, 2020, Information Technology Act, 2000, and other Indian regulations.

Use of the Site

  • You must be 18+ or have parental consent to use the Site.
  • Use the Site only for lawful purposes; do not misuse, hack, or transmit malware.
  • You grant us a limited license to display user content (e.g., reviews).

Products and Orders

All products described accurately; images approximate. We reserve the right to limit quantities or cancel orders.

  • Prices exclude taxes/shipping unless stated; subject to change.
  • Orders non-cancellable post-confirmation; no refunds on perishable goods (e.g., Snacks, Honey) unless defective.
  • Delivery timelines estimated; delays not liable for indirect losses.

Payments and Security

Payments via secure gateways (e.g., Razorpay, PayU). Full payment due at checkout. Chargebacks incur fees.

Shipping and Returns

  • Shipping to India; charges displayed at checkout.
  • Returns within 7 days for non-perishables if unopened/defective (Consumer Protection Act).
  • No returns on cut/open items or perishables.

Cookies, Caching, and Tracking

The Site uses cookies, web beacons, and caching for functionality, analytics, and ads. See Privacy Policy for details.

  • Cookies: Essential, performance, targeting (Google Ads, Meta Pixel for retargeting).
  • Caching: Browsers/Site cache content for speed; clear cache for updates. We not responsible for cached outdated info.
  • Google Ads/Meta compliance: Disclosures in Privacy Policy; no personal data sale; opt-out available.

Cookie consent obtained per DPDP Act; non-essential processing requires verified consent.

Intellectual Property

All Site content (text, images, logos) owned by us or licensors. No unauthorized use/copy.

Limitation of Liability

Site “as is”; no warranties. Liability limited to order value. Not liable for indirect damages, allergies, or misuse of products.

Indemnification

You indemnify us against claims from your Site use or violations.

Governing Law

Tamil Nadu, India courts; governed by Indian laws (IT Act, CPA 2019).

Dispute Resolution

Grievances to nodal officer within 48 hours; escalate to consumer forum if unresolved.

Changes to Terms

We may update Terms; posted here. Continued use accepts changes.

Contact Us

  • Email: info@kvmexports.com
  • Phone: +91 7708 999 652
  • Address: Plot No 15/12, 10th Main Road, Ganesh Nagar Main Road, Kattur Ellakudi, Tiruchirappalli, Tamil Nadu 620019, India