Privacy Policy

Last Updated: January 3, 2026

KVM Exports (“we”, “us”, “our”) operates the website selling Herbs, Masalas, Snacks, Dry Fruits, and Natural Acids like Honey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or use our services. We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000 (IT Act), and other applicable Indian laws.

Information We Collect

We collect personal data necessary for processing orders and providing services, including:

  • Name, email address, phone number, shipping/billing address.
  • Payment details (processed securely via third-party gateways; we do not store card info).
  • Account credentials if you create an account.

We also collect non-personal data like IP address, browser type, and device info.

Cookies and Tracking Technologies

We use cookies for essential functions (e.g., cart management), analytics, and advertising. Cookies help improve user experience and personalize content.

  • Essential Cookies: Necessary for site functionality.
  • Analytics Cookies: Google Analytics to understand site usage (we may anonymize IP).
  • Advertising Cookies: Google Ads and Meta (Facebook) Pixel for retargeting and ad performance. These track browsing behavior across sites.

You can manage cookies via browser settings or our consent banner. Opting out may limit site features. We obtain informed consent as required under DPDP Act before non-essential processing.

How We Use Your Information

  • Process and ship orders, handle payments, and provide customer support.
  • Send transactional emails, newsletters (with opt-out), and marketing communications.
  • Improve site, analyze usage, prevent fraud.
  • Target ads via Google Ads and Meta Ads.

Sharing Your Information

We share data only as necessary:

  • Shipping partners (e.g., couriers for delivery).
  • Payment processors.
  • Service providers like Google (Analytics/Ads), Meta (Pixel).
  • Legal authorities if required by law (e.g., under IT Act Section 72).

We do not sell personal data.

Data Security

We implement reasonable security measures (encryption, firewalls) to protect data per IT Rules 2011 and DPDP Act. In case of breach, we notify affected users and authorities promptly.

Your Rights Under DPDP Act

As a Data Principal, you have rights to:

  • Access, correct, erase your data.
  • Withdraw consent anytime (as easily as given).
  • Grievance redressal.

Email us to exercise rights. We respond within 30 days.

Data Retention

We retain data as long as needed for purposes (e.g., 7 years for orders per tax laws), then securely delete.

Third-Party Links

Our site may link to third parties (e.g., payment gateways). We are not responsible for their privacy practices.

Children’s Privacy

Our site is not for children under 18. We do not knowingly collect their data.

Changes to Policy

We may update this policy. Changes posted here with effective date. Continued use constitutes acceptance.

Contact Us

For privacy questions:

  • Email: info@kvmexports.com
  • Phone: +91 7708 999 652
  • Address: Plot No 15/12, 10th Main Road, Ganesh Nagar Main Road, Kattur Ellakudi, Tiruchirappalli, Tamil Nadu 620019, India